Product Design Portfolio

Itzik Bitran

Head of Design at Franklin by QIAGEN. Fifteen years turning dense, high-stakes data, genomic, financial, dark web, into products people trust enough to act on.

15+ years in product design 9+ years building Franklin, through acquisition 4 zero-to-one products shipped AI-augmented design workflow Design that earns trust

I started my search before my portfolio was ready, so what's here is a working version while the real one comes together. Four projects worth your time either way: three about making people trust something they can't fully see, and one about shipping a lot, fast, without breaking.

Franklin

Franklin by QIAGEN · 2017–Present · Head of Design

A clinical genomics platform used across 4,000+ organizations in 95 countries, including Mayo Clinic and Regeneron. Joined pre-launch, led design through the company's growth and its acquisition by QIAGEN.

Franklin public search homepage
The public search homepage. Franklin's free, self-service entry point, no account required.
Franklin ACMG Classification modal
ACMG Classification. A Benign-to-Pathogenic gradient with a suggested classification, backed by evidence cards a reviewer can open, edit, or override.

Before Franklin, there was Genoox: a variant-analysis platform sold only to laboratories, unusable without a purchase. To reach the individuals asking about their own results, we extracted just the classification engine and put it online, free. It found its market immediately. The gradient bar we designed for it became recognizable enough that competitors later copied it, brand and mascot included.

Chapter 1 — Trusting an algorithm with a diagnosis

A classification is only useful if the person reading it trusts it enough to act. Franklin runs a variant through the ACMG rule set automatically, but a reviewer can open any rule, see the evidence behind it, adjust it, or override it with something only they would know, a specific ethnicity, a case they've seen before. That combination was the plan from day one, not a fix added later: the algorithm doesn't replace the reviewer, it gives them a documented place to start, and disagreement is surfaced rather than hidden.

Variant Assessment modal with community feed
Variant Assessment. A region viewer plus a community feed where other organizations' classifications, and conflicts with them, surface directly.
Gene Assessment modal with rule override tool
Gene Assessment. The override tool: apply rules, choose rules, or hand-pick a classification against the curated evidence.

Chapter 2 — Onboarding with no onboarding

The free tool needed to work for lab directors and physicians, and equally for someone who just received a genetic report and wants to know what their own variant means. Nobody would be trained on it. The fix was two decisions: show results in fractions, an aggregated view first with every layer beneath it optional to open, and build the flow entirely from patterns people already know, a search bar, a folder, an email list, rather than inventing new ones.

Free self-service variant page
Free search. Full value with zero setup, plus an optional invitation ("Improve Interpretation") to add case context, never a gate.
Paid case-based variant page, same screen enriched
Same screen, inside a case. Real community contributions and usage stats appear once there's case context to attach them to.
Outcome

The free calculator did more than get used: it became the reason people asked their own labs to buy the full platform, a direct, named mechanism rather than a vague growth claim.

ThetaRay

Uniq UI · Client Project · Design Lead

An unsupervised machine-learning platform for detecting financial crime. No existing product, no existing brand, no existing pattern for visualizing what the model was finding.

Analysis Results cluster map
Analysis Results. The core detection view: a 2D cluster map by severity and time, so an analyst spots a pattern visually instead of scanning a table.

ThetaRay came to Uniq UI with a working model and nothing else. I designed the product end to end, UX and UI, starting hands-on and later directing the engagement, and built its visual brand alongside it, since none existed.

The problem underneath every screen: an accurate anomaly score means nothing if the analyst reviewing it doesn't trust it enough to act. The product team thought in mathematical terms, not user needs, and there was no library of "solved" screens anywhere in the field to draw from, every other platform looked like an extended spreadsheet.

Configuration, without a data scientist

Vector Builder overview
Vector Builder. Data sources into vector families into analyses, shown as a literal diagram so the platform's logic reads before touching a screen.
Vector Builder measurements
Measurements. Raw fields combined into custom "vector features," no code, so an analyst can configure detection logic themselves.

Detection and drill-down

Results Dashboard
Results Dashboard. Analyses grouped by category, the entry point an analyst opens every day.
Cluster Details drill down
Cluster Details. Severity, scoring, and a case-management layer for one cluster.
Anomaly detail interpretability layer
Anomaly detail. The interpretability layer: a score broken into exactly which features triggered it.
Outcome

Presented at a major industry conference to excellent feedback that helped ThetaRay secure funding, alongside the brand identity built in parallel with the product.

Sixgill

Uniq UI · Client Project · Design & Brand Lead

Now Cybersixgill. Dark-web threat intelligence, another zero-to-one build: full brand, UX, and UI for a platform turning huge volumes of unstructured forum content into signal.

Actor profile with Social Network graph
Actor profile and Social Network graph. A force-directed graph of a threat actor's connections, an activity heatmap, and case history in one view.

Sixgill had nothing before Uniq UI: no product, no brand. I led the design concept and brand, started the build, then handed execution to my team, the same hands-on-then-delegate pattern as ThetaRay. The end user is a threat-intelligence researcher scanning the dark web for early signals, hints and trends in a huge, unstructured firehose of posts.

The hard part was volume: presenting all of it without overwhelming the reader, solved with an aggregated-summary-first approach. The breakthrough was the Social Network chart above, a force-directed graph of an actor's connections that became the platform's most recognizable, best-loved element, for users and for Sixgill's own leadership. The dark, neon-accented brand was a deliberate match for the subject matter.

It's worth setting this next to ThetaRay: two different visualizations solving the same underlying problem, no existing visual precedent for a new kind of data, a cluster map for anomaly scores, a network graph for actor relationships.

Search to alert workflow
Search to alert. A saved search built from chips, turned into a standing alert in one action.
Create Group modal with STIX integration
Alert routing. Email and SMS recipients, plus a technical STIX data feed, the platform's SOC-integration side.

DreamWorks DreamPlace

Uniq UI · Client Project · UI Design

A complete digital ecosystem, four apps, for a DreamWorks-branded holiday attraction: booking, gifting, marketing, and event operations, under an aggressive deadline.

Desktop
DreamPlace desktop marketing landing page
DreamPlace marketing site. Shrek and Fiona holiday branding, live booking count, a location map across 8 malls.

UI across the whole ecosystem was mine; UX was led by someone else, worth saying plainly rather than claiming both. Two audiences: guests booking a visit and buying gifts in advance, and DreamWorks' own operations team managing bookings and gift selections day to day. The only piece that existed before was the gift-buying flow, built on DreamWorks' e-commerce partner Jifiti; everything else, marketing site, scheduling, the operator platform, was new.

The genuinely hard part: four apps needed to share data under a schedule that didn't move, and keeping one consistent brand across a high volume of screens produced fast meant constant revision. The slowest link was distance itself, DreamWorks in the US, Uniq UI in Israel, feedback cycles stretched thin against a big brand's high bar for quality.

Every screen was also built fully responsive, desktop, tablet, and mobile alike, since guests booked visits and browsed the gift catalog from whichever device they had in hand, not just one. The three shots here are the same ecosystem across all three.

Tablet
Tablet registration form with countdown timer
Registration. A family-details booking form with a live countdown to hold the reserved slot.
Mobile
Mobile product detail page
Gift catalog. The Jifiti-integrated buying flow, product detail through checkout.
Outcome

Shipped on time with minimal customer-facing bugs, and ran successfully for a couple more seasons. Backed by public references, not just an account of it:

What connects these: taking something dense, an algorithm's output, an unstructured flood of data, a rulebook nobody could parse by hand, and building the interface that makes a person trust it enough to act on it. I lead product design at Franklin by QIAGEN today, and I'm looking for the next place to do this.